This allows us to avoid washing the olives. Washing the olives harms the oil that will be obtained for several reasons: the olive swells with water, the water harms the phenols in the oil, there may be microorganisms that pass through the water to the olives and the oxidation process is accelerated.
It cannot be forgotten that in the autumn, unlike most farmers, we no longer throw chemicals on the tree, in fact, we only throw copper in the spring. Therefore, since the olive appears on the tree, no chemicals are thrown on it. If anyone is afraid that the olives, if not washed, could carry any dirt, they should bear in mind that at the end of the oil extraction process the paste is centrifuged at many revolutions and thus the oil is separated from any impurities that may be present. After harvesting the olives with the vibrator, the olives are transferred to a trailer that has a grid with small holes to sift the olives and remove any small branches and some leaves that may be present.
Next we move on to the mill. Here the first step is to separate the olives from the leaves that have remained.
This is done with a blower that makes the leaves fly away and the olives, being heavier, fall. This process is a little dirtier and for this reason we do it in the reception area outside, in front of the mill.
Then the olives are taken to the mill. There the first step is to pour them into a knife grinder. This grinds everything and turns it into a paste.
This allows us to avoid washing the olives. Washing the olives harms the oil that will be obtained for several reasons: the olive swells with water, the water harms the phenols in the oil, there may be microorganisms that pass through the water to the olives and the oxidation process is accelerated.
It cannot be forgotten that in the autumn, unlike most farmers, we no longer throw chemicals on the tree, in fact, we only throw copper in the spring. Therefore, since the olive appears on the tree, no chemical products are thrown on it. If anyone is afraid that the olives, if not washed, could carry any dirt, they should bear in mind that at the end of the oil extraction process the paste is centrifuged at many revolutions and thus the oil is separated from any impurities that may be present. After harvesting the olives with the vibrator, the olives are passed to a trailer that has a grid with small holes to sift the olives and remove the small branches and some leaves that may be present.
Then we move on to the mill. Here the first step is to separate the olives from any leaves that may be left.
This is done with a blower that makes the leaves fly and the olives, being heavier, fall. This process is a little dirtier and for this reason we do it in the reception area outside, in front of the mill.
Then the olives are taken to the mill. There the first step is to pour them into a knife grinder. This grinds everything and turns it into a paste.
Who we are
Our Oils
First-pressed extra virgin olive oil
and cold-pressed, 100% Arbequina olives.
Who we are
ORGANIC AND BIODYNAMIC EXTRA VIRGIN OLIVE OIL
SHIPMENTS TO ALL EUROPE
General conditions of purchase
1. Purpose and generalities
In compliance with the provisions of article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), we dispose to you the "general information", which includes the identifying data of the entity that owns this website: www.olicometes.com
These General Conditions of Purchase (hereinafter, the “General Conditions”), together with any specific conditions that may be established, regulate the conditions for purchasing products through the website www.olicometes.com (hereinafter, the “Website” or the “Portal”), owned by the company Martin González Meyer - Oli Cometes (hereinafter THE COMPANY), with NIF 35048381S; with registered office at: Finca Les Cometes, Pol. 1 Parcel·la 63 - 25471 - La Pobla de Cérvoles, Lleida. Email: olicometes@gmail.com.
The use of the services of the Website, as well as the acquisition of any of the products offered, implies the acceptance by the User, without reservations of any kind, of each and every one of these General Conditions. Registration on the Portal and its use means that your data as a User will become part of the files of THE COMPANY, and its treatment will be in accordance with what is provided in the Privacy Policy, which the User expressly declares to know and accept.
THE COMPANY provides information about products, and offers the possibility of their acquisition through the Website www.olicometes.com. People who intend to acquire products do not need to have the condition of “Registered User”. They can place the order by filling in the forms created for this purpose, for the materialization of the purchase process and following the steps that THE COMPANY subsequently communicates through the Website.
These General Conditions, together with the Legal Notice, cookie policy and the Privacy Policy of the Website, are the only conditions applicable to the use of the Portal and the purchase of products through it and replace any other conditions, except by prior agreement and in writing between THE COMPANY and the User. Consequently, the User who accesses the Website, registers and makes the purchase of products through the Portal agrees to be bound by the General Conditions, the Legal Notice and the Privacy Policy as they are drafted at the time the Website is accessed.
Any User who fills out the order form or contact section of the Website must be at least eighteen (18) years old.
2. Product information
The photographs, graphic or iconographic representations and videos relating to THE COMPANY's Products, as well as trade names, brands or distinctive signs of any kind contained on the Website, are intended to provide the greatest possible information; however, the User must take into account that they have a guiding purpose and, consequently, are not exhaustive.
The sale of these products will be made to individuals and/or companies. THE COMPANY reserves the right to decide, at any time, the products offered to Users through the Portal. In this way, THE COMPANY may at any time add new products to those included in the Portal, it being understood, unless otherwise provided, that such new products will be governed by the provisions of the General Conditions in force at that time.
Likewise, THE COMPANY reserves the right to stop providing access, at any time and without prior notice, to any of the products offered on the Portal.
In the event that, due to force majeure circumstances, a product is not available after the purchase has been made, THE COMPANY will inform the User by email or telephone of the total or, where applicable, partial cancellation of the order. The partial cancellation of the order does not give the right to cancel the entire order, without prejudice to the exercise of the right of withdrawal that corresponds to the User in accordance with what is established in these General Conditions and the legislation on consumers and users.
3. Product purchasing system
To proceed with the purchase of the product, the User must select the product they wish to purchase and add it to the Shopping Cart. Once the selection of products to be purchased is complete, the User can continue shopping or press the “Show Cart” icon. The products selected for purchase will then be indicated and the User can indicate whether they have a discount coupon, add notes to the order, must indicate the shipping and billing address details if they are not the same, and select between the different payment methods. Finally, the User must press the “Place Order” icon.
Once the purchase process is complete, THE COMPANY will send an email to the email address provided by the User confirming receipt of the order within twenty-four (24) hours of placing the order. The order confirmation sent by THE COMPANY will not be valid as an invoice, only as proof of purchase. THE COMPANY's Customer Service Department will send the User the corresponding invoice within fifteen (15) days via email.
The expected delivery time (24-48 hours) of the order will subsequently be confirmed by email within the Catalan territory.
For exports you will have to contact THE COMPANY.
4. Preus dels productes
The prices of the products offered through the Website include VAT, as well as the shipping costs of the products at the buyer's expense. Otherwise, they will be detailed and broken down in the "Your Cart" section of the Website.
THE COMPANY reserves the right to modify the prices reflected on the Website at any time. The products will be invoiced at the price in force reflected on the Website at the time of registration of the order.
For shipments to a country other than the billing country, you must contact THE COMPANY.
5. Payment for products
Payment for the price of the purchased goods, including shipping costs, can be made by credit or debit card through the Wix payment platform.
To proceed with payment, the User must follow the instructions that appear on the screen.
6. Delivery of products
Delivery will be made to the address indicated for this purpose in THE COMPANY's Online Store. Products will not be delivered to PO boxes.
During delivery, if you are not at home, the transport company will contact you to arrange a second delivery.
THE COMPANY will not be responsible for errors or damages caused in delivery when the delivery address provided by the User does not match the place of delivery desired by the User.
THE COMPANY will indicate the delivery time of the purchase after the order confirmation (48-96 working hours) or if there is any incident that may delay the expected delivery. If the delay in delivery is greater than the maximum delivery time provided in this section, the customer may cancel the order at no cost, in whole or in part.
The products purchased by the User in the purchase process will be delivered in the shortest possible time, and in any case, within the period of:
- Catalonia and peninsula: two (2) to four (4) business days from the date of order confirmation.
- Canary Islands, Ceuta and Melilla is currently not available.
Other Destinations: contact the email olicometes@gmail.com.
7. Product returns
I) Right of withdrawal
In accordance with the provisions of Royal Legislative Decree 1/2007 of 16 November approving the Consolidated Text of the General Law for the Protection of Consumers and Users, the customer has a withdrawal period of fourteen calendar days from receipt of the goods.
To exercise the right of withdrawal, you must notify us of your decision to withdraw from the contract by means of an unequivocal statement (for example, a letter sent by post, fax or email). You may use the model withdrawal form below, although its use is not mandatory.
To comply with the withdrawal period, it is sufficient that the communication relating to your exercise of this right is sent before the corresponding period expires.
Consequences of withdrawal: In the event of withdrawal on your part, we will refund the amount of the products received from you, excluding delivery costs (if they have been paid separately from the product purchased) without undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from the current contract. We will proceed to make this refund using the same means of payment used by you for the initial transaction, unless you have expressly agreed otherwise; in any case, you will not incur any costs as a result of the refund. We may withhold the refund until we have received the goods.
You must return or deliver the goods directly to us at L'EMPRESA, Finca Les Cometes, Pol. 1 Parcel·la 63 - 25471 La Pobla de Cérvoles (Lleida), without undue delay and, in any case, no later than 14 calendar days from the date on which you communicate your decision to withdraw from the contract. The period will be considered met if you return the goods before this period has ended. You must bear the direct cost of returning the goods. You will only be liable for the decrease in value of the goods resulting from handling other than that necessary to establish the nature and characteristics and when there are indications that the products have been unsealed, opened, manipulated or exposed to inappropriate conditions. It is mandatory to return the products properly protected, in their original packaging, in perfect condition for subsequent sale.
Consequences of withdrawal: In the event of withdrawal on your part, we will refund the amount of the products received from you, excluding delivery costs (if they have been paid separately from the product purchased) without undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from the current contract. We will proceed to make this refund using the same means of payment used by you for the initial transaction, unless you have expressly agreed otherwise; in any case, you will not incur any costs as a result of the refund. We may withhold the refund until we have received the goods.
You must return or deliver the goods directly to us at L'EMPRESA, Finca Les Cometes, Pol. 1 Parcel·la 63 - 25471 La Pobla de Cérvoles (Lleida), without undue delay and, in any case, no later than 14 calendar days from the date on which you communicate your decision to withdraw from the contract. The period will be considered met if you return the goods before this period has ended. You must bear the direct cost of returning the goods. You will only be liable for the decrease in value of the goods resulting from handling other than that necessary to establish the nature and characteristics and when there are indications that the products have been unsealed, opened, manipulated or exposed to inappropriate conditions. It is mandatory to return the products properly protected, in their original packaging, in perfect condition for subsequent sale.
(II) Return of defective products Except for the above, no changes or returns of our products are permitted unless you receive an incorrect or defective order. In the event that the order has arrived damaged or broken, this must be reported on the delivery note. For any other incident, contact us within 24 hours of receiving the order by calling 613 100 581 or writing to olicometes@gmail.com. We will proceed to make the return or replacement (if applicable) as soon as possible within 15 days of receiving our confirmation email. Without prejudice to any other rights that may correspond to you, the User will be entitled to a refund of the price of the defective products or of the products delivered if they do not correspond to the order placed by the User. Alternatively to the above, the User will have the right to claim, and have an equal product delivered to them, in perfect condition.
In the event of returning defective products or products that do not correspond to your order to THE COMPANY, this must be done by the User using the procedure established in section (I) above, although the User, in this case, will not have to bear the costs of returning these products. Provided that the User has followed the procedure established in section (I) above and the requirements established in this section have been met, THE COMPANY will refund the price paid for the returned products that are defective or that do not correspond to the product order placed by the User, in accordance with what is established in section (III) below.
(III) Refund of the price of the products to the User
Provided that the User has followed the procedure established in this section and the requirements established therein have been met, THE COMPANY will refund the price paid by the User corresponding to the returned products. In the event that the return is made in exercise of the User's right of withdrawal described in section (I) THE COMPANY will not pay or cover the expenses and/or costs of return. The User will not be entitled to a refund of the price of returned products that are not in the same conditions in which they were delivered, or that the requirements established in these General Conditions have not been met. Partial returns of an order will result in a refund of the price corresponding to the product or products effectively returned. THE COMPANY will manage the order to return the price through the same payment system used by the User to acquire the products, within a period of fourteen (14) days from the collection of the returned order and once THE COMPANY has verified that the products subject to return comply with the requirements established in sections (I) and (II) above.
(IV) Model withdrawal form
(You only need to complete and send this form if you wish to withdraw from the contract)
Attn: Martin González Meyer - Oli Cometes, with registered office at Finca Les Cometes, Pol. 1 Parcel·la 63 - 25471 La Pobla de Cérvoles (Lleida); telephone 613 100 581; email olicometes@gmail.com:
I hereby inform you that I withdraw from my contract of sale of the following good:
– Received on
– Name of the consumer
– Address of the consumer
– Signature of the consumer (only if this form is submitted on paper)
– Date
8. Modification of the General Conditions
THE COMPANY reserves the right to modify, at any time and without prior notice, the presentation and configuration of the Website, as well as the General Conditions.
Users will always have these General Conditions in a visible place, freely accessible for any queries they wish to make. Users undertake to read these General Conditions carefully each time they access the store on the Website.
In any case, acceptance of the General Conditions will be a prior and essential step to contracting any product available through the Website.
9. Communications between OLI COMETES and the User
All communications between THE COMPANY and the User relating to these General Conditions or to the acquisition of products through the Website will be made in writing and in accordance with the communication procedures established in these General Conditions for each particular case.
For all other cases that are not expressly regulated in these General Conditions, the communications that the User intends to send to THE COMPANY will be sent to THE COMPANY's address indicated in the First Condition and will be made in writing and through a system that allows the content and receipt by THE COMPANY of the corresponding communication to be proven.
10. Integrity of the General Conditions
These General Conditions, the Privacy Policy and the Legal Notice constitute the express and sole will of THE COMPANY and the User in relation to their object and invalidate and replace any other agreements or contracts, verbal or in writing, previously reached by the parties.
11. Partial nullity
In the event that any Clause of these General Conditions is declared null and void, it will be withdrawn or replaced. In any case, this declaration of nullity will not affect the validity of the remaining provisions contained in these General Conditions.
12. Applicable Law and Jurisdiction
These General Conditions are governed and interpreted in accordance with Spanish law.
In the event that any type of discrepancy or claim arises between the parties in relation to the compliance or content of these General Conditions, the parties agree to submit the decision on the matter raised to the competent Courts and Tribunals in accordance with applicable legislation.